THE CHARGEBACK Treatment
PUBLISHERS

Joe
Vitale
C.E.O. / Publisher
New York Neighbor
Co-Founder
V&D Communications
Date issued:
CEO and Founder of New York Neighbor magazine. Pioneer in the publishing world for inventing the glossy cover with newsprint page magazine format. Co-Founder of V&D Communications with Stanley Durdank and his son, Mick Vitale.




Mick
Vitale
Co-Founder
V&D Communications
Date issued:
Inherited his partnership with V&D Communications and avoids all matters related to publishing, although encouraged by his father to take interest. Mick feels print is outdated and believes all matters relating to his day-to-day should be focused on the future of V&D Communications.




Stanley
Durdank
Co-Founder
V&D Communications
Date issued:
Co-founder of V&D Communications. Stanley has zero affiliation with New York Neighbor's day-to-day activities, other than sharing the same office floor.



ASSOCIATE PUBLISHER

Jimmy
Moretti
Associate Publisher
New York Neighbor
Date issued:
After seven consistent years of being a loyal closer for the New York Neighbor's sales department, Moretti ascended to Associate Publisher and will do anything to maintain his comfortable position at the top of the mountain.



MANAGEMENT

Tonya
Gillespie
Director of Sales
New York Neighbor
Date issued:
Assistant manager who made significant strides in a short amount of time, which ultimately was a disservice to learning business operations. However, Tonya bluffs flawlessly and provides the necessary encouragement to perpetuate the charade.




Ash
Fisher
Advertising Manager
New York Neighbor
Date issued:
Ash is a true product bred from this environment. He lives in Pennsylvania, but primarily sleeps in the office to avoid the daily commute and maintain his position at the top of the sales board. He struggles with his own demons, but never struggles to close a deal.




Sheryl Winderberg
Projects Director
New York Neighbor
Date issued:
Because Sheryl is primarily Jimmy Moretti's secretary, she is not on the phone cold calling for new business. Instead, she is responsible for maintaining existing accounts and processing payments for everyone else's advertising deals; a task which gives her a sense of power over her colleagues.



SENIOR ACCOUNT EXECUTIVE

Greg
O'Connor
Director of Business Development
New York Neighbor
Date issued:
Greg has been with New York Neighbor longer than Moretti, but passed on the Associate Publisher position to avoid the additional stress. Greg works hard enough to keep everyone happy, and he never indulges in the extrinsic competition to establish dominance in this cut throat profession. Amongst the deception, Greg is the only true conscience of the office.



ACCOUNT EXECUTIVES

Kevin
Carey
Account Executive
New York Neighbor
Date issued:
New hire who recently graduated from art school. With no job and unmanageable monthly expenses, Kevin will do just about anything to stay in New York instead of moving back to Jacksonville, FL to live in his parents' basement.




Valentina
Rozenski
Account Executive
New York Neighbor
Date issued:
Russian native and self-proclaimed fashionista that comes from a family business of fierce closers. To her, this job is only a stepping stone until she can establish connections at a respectable high-end fashion magazine.




Benny
McCloud
Account Executive
New York Neighbor
Date issued:
Benny distances himself away from management and protocol as much as possible. When he left his previous job, he brought a loyal list of clients with him, proving valuable in unexpected situations.




Luke
Bellinger
Account Executive
New York Neighbor
Date issued:
Luke is a surfer who's never been to the beach. An all-star high school athlete who never left the party, Luke still lives in a Pennsylvania frat house and commutes on a daily basis.




Cindy
Zimmer
Account Executive
New York Neighbor
Date issued:
The unelected mother hen of the office, putting others' feelings well above her own. Cindy wears her heart on her sleeve, making herself a doormat for those more callous. She is looked down upon by the ringers, but her optimism excels sales numbers in a room of cynical pessimism.




Trip
Barnum
Account Executive
New York Neighbor
Date issued:
Although Trip is ridiculed for bringing lower quality advertisers to the publicaiton, he is inconspicuously brilliant. Musically and artistically, he is a savant but never receives the appreciation due. He is a working machine, making more calls than seemingly possible.




Jeff
Steinem
Account Executive
New York Neighbor
Date issued:
Jeff is an old school salesman, who has sadly gone past his expiration date. In the early days, Jeff was an iconic closer, but now he is a victim of the time. Self aware, he keeps an open mind to try new things, but he's always just playing catch up.




Taylor
Barker
Account Executive
New York Neighbor
Date issued:
A ringer in her own right, Taylor gets the job done by any means necessary. A siren whose seductive communicative ability can calm the angriest of clients with empty flirtations.




Brett
Thompson
Account Executive
New York Neighbor
Date issued:
Like Kevin, Brett is young and brand new to the sales world. Compared to his previous job, telemarketing may be a difficult adjustment.




Hugo
Santarani
Account Executive
New York Neighbor
Date issued:
Hugo is a native New Yorker, raised in Brooklyn pool halls, always aware of the shadiest affairs at any given moment. Under all of the substance abuse lives a natural born leader.




Antonio
Vasquez
Account Executive
New York Neighbor
Date issued:
Antonio is a new hire with telemarketing experience. He is fairly introverted with little sense of humor. He just tries to survive the gauntlet and get a paycheck, clocking in only to meet his quota, then leaving.



ACCOUNTING & HUMAN RESOURCES

Isabella
Santiago
Human Resources
New York Neighbor
Date issued:
Isabella's family has ties to the Vitales, and she has worked for Joe since finishing high school. Isabella is head of both Accounting and Human Resources, but ironically lacks qualifications in both departments.



EDITOR IN CHIEF

Abel
Greenwald
Editor-in-Chief
New York Neighbor
Date issued:
Abel is the lead editor for the magazine, originally joining on to use as bridge to his literary career. However, with the demanding hours, and constant staff turnover, he has been trapped in a vortex withholding him from his perceived destiny.



CONTRIBUTORS

Marcel
LaMonte
Journalist
New York Neighbor
Date issued:
Marcel's writings seem elegantly high brow and sophisticated. Wandering college students searching for life's purpose are drawn to Marcel's philosophies like a moth to the flame. Upon close inspection, his work is nonsensical gobbledygook.




Michael Lazarov
Journalist
New York Neighbor
Date issued:
Kevin's roommate and freelance writer, whose contributions fill blank space last minute. Michael's psychedelic fictional tales and obscure entertainment reviews tend to clash with Editor-in-Chief, Abel Greenwald's viewpoint.



ART DEPARTMENT

Alex
Kim
Production Director
New York Neighbor
Date issued:
Like Abel, Alex is a specimen of artistic talent trapped in the corporate web. Leading Art Department, he carries the burden similar to that of Sisyphus; pushing the large boulder up the hill, only to watch it roll back down.




Sophie Smithson
Art Director
New York Neighbor
Date issued:
Sophie is the yang to Alex's yin. She holds many titles: feminist, activist, anarchist, and graffiti artist. Although perceived as an art assistant by the sales force, Sophie is the boss on the softball field.



OFFICE OPERATIONS

Stephen
Clover
Traffic Control
New York Neighbor
Date issued:
Stephen acts as the abbot to the 9th floor. As head of outgoing mail and in-house I.T., he is the medium between sales staff and prospective clients. His role inadvertently keeps him in touch with current office events.


